I just got back from Austin with my new F3k! I've got a problem, and I found somebody with a F5k with the same problem but I've tried the steps in the forum (and release notes) several times with the same results.
When I look in Device Manager it shows the Flex 3000 but the device has an exclamation point on it, when I double click the device it says the driver isn't installed. I've tried 2.1.5 and 2.0.22 with the same results.
When I power up the 3000 my computer makes the noise like it found the device and the Firewire card properties say it's working correctly. Under add/remove programs I have PSDR and the driver both listed. I've tried rebooting.
What am I missing? I'm on Windows 7 Home Premium. Part of the problem may be that I ran a Flex 1500 on this computer until a few weeks ago, I uninstalled it but when I installed the new version it's still giving me the option of the 1500 in the chooser so it's still got remnants of the old installation somewhere. I don't see a Flex directory after I do the uninstall so it must put it somewhere else. I didn't think it would matter since the 1500 uses USB instead of firewire.
Anybody got any ideas?
Tnx,
Kerry Miller, WD5ABC
Victoria, TX
Update: I forgot to mention, the first time I installed it I got the message at the bottom of the screen that it was installing the drivers, after a minute or so it said it failed. On subsequent attempts I haven't gotten that message at all but it comes back in device mgr and in the uninstall programs box. I just tried it again with 2.1.5, when I click the FlexRadio driver icon it says "no devices found".
When I look in Device Manager it shows the Flex 3000 but the device has an exclamation point on it, when I double click the device it says the driver isn't installed. I've tried 2.1.5 and 2.0.22 with the same results.
When I power up the 3000 my computer makes the noise like it found the device and the Firewire card properties say it's working correctly. Under add/remove programs I have PSDR and the driver both listed. I've tried rebooting.
What am I missing? I'm on Windows 7 Home Premium. Part of the problem may be that I ran a Flex 1500 on this computer until a few weeks ago, I uninstalled it but when I installed the new version it's still giving me the option of the 1500 in the chooser so it's still got remnants of the old installation somewhere. I don't see a Flex directory after I do the uninstall so it must put it somewhere else. I didn't think it would matter since the 1500 uses USB instead of firewire.
Anybody got any ideas?
Tnx,
Kerry Miller, WD5ABC
Victoria, TX
Update: I forgot to mention, the first time I installed it I got the message at the bottom of the screen that it was installing the drivers, after a minute or so it said it failed. On subsequent attempts I haven't gotten that message at all but it comes back in device mgr and in the uninstall programs box. I just tried it again with 2.1.5, when I click the FlexRadio driver icon it says "no devices found".